About Us

Henan Cactus Import & Export Trading Co., Ltd.

Henan Cactus Import & Export Trading Co., Ltd. is a professional international trading company with import and export rights authorized by China Administration for Industry and Commerce. Located in the cradle land of Chinese civilization--Zhengzhou city in Henan province, our company is an important window of foreign trade in central China.

Our company is a leading company specializing in the research, design and production of mining machineries and construction machineries. Adopted high-quality wear-resistant material and advanced processing technology, our machines has long service life and excellent performance. We have a large share in global market and enjoy a great reputation at home and abroad. Our company has strong economic strength and offers excellent sale service. We have established faith, friendly, harmonious business relationship with customers in different countries. Our sales network has been reached in Indonesia, Myanmar, Indi and other Southeast Asian countries and European, African and Latin American countries.

Our company offers one year warranty period for our products. During the warranty period, our company can send technicians to help customers install and debug machines. We also supply equipment accessories.

Service Aim:
To increase customers' satisfaction, to enhance enterprise's core competitiveness

Developing Orientation:
To build international first-class service center, to create international service brand

Service Concept:
Pursuing the satisfaction of customers' is our permanent faith.

Service Goal: 
Offer networked information, specialized service, comprehensive training and excellent spare parts.

Pre-sales:
(1) Help customers select the most suitable model of machines.
(2) Offer new manufacturing solution according to customers' requirements.
(3) Train technical personnel for customers.

Sales Service:
(1) Acceptance of the Contract Products.
(2) Assist customers to formulate construction scheme.

After-sale Service:
(1) Appoint special after-sale service personnel to worksite to guide installation and test. 
(2)Train operators on site.
(3)After the equipment installation, we can arrange with 1-2 full-time technical staff to assist customers with on-site production until the user are satisfied.

To strengthen communication between the two sides, is not just want to know the product evaluation of customers, more important is to enter a new era of service of "Guide consumption, be at ease of consumption "! To achieve the demand of more efficient but low cost, to improve reaction speed of the market, to accelerate technological innovation, to be strict to quality, to reduce production cost and bring benefit to consumers,  so we can grasp more business opportunities in the rapidly changing competition. Create more value for you, for the society.

In the future, as always adhering to the tenet of "Quality, Service, Honesty, and Excellence", we are looking forward to develop new technology and products to meet customers' different demands. And improve our state by the remarkable service to become a successful model of industry. We firmly believe that science and technology create the brand, the good faith casts glorious. We will, as always, give back to the society by more excellent products and service. Sincerely hope to get your support.       

If you are interested in any product or have any question, please feel free to as always contact us. We are looking forward to your arrival and building favorable business relationship with new clients around the world.

Member Information

Date Joined:	2014-07-25 17:59:37
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